• Help Center
We’re here to help with your
banking needs anytime.
Account Services
Block Account
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Dial *566*44*911# on any phone and follow the prompt
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Click here to Fill online block form
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send a mail to hicsu@covenantmfb.com.ng with your Account information stating the reason why you want to block your account.
Update Account
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Download the Account Update form here, fill, attach supporting documents (Valid ID, Recent Passport, Utility Bill, BVN, NIN Slip, TIN for Corporate Accounts etc) and scan to hicsu@covenantmfb.com.ng
Others
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Activate Dormant Account
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Request Statement
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Log Failed Transactions/Balance Issues:
Click here to fill online complaint form or Contact Customer Service
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